Privacy Policy
Last updated: 10 November 2026
This Privacy Policy explains how Little Flower Primary School (“the School”, “we”, “us”) collects, uses, stores, and protects personal information when you use our admissions, registration, and parent/learner services (“the Services”). We process personal information in line with applicable South African law, including the Protection of Personal Information Act (POPIA), and only for lawful school-related purposes.
1. Information we collect
- Identity and contact details: names, ID/passport details where provided, contact numbers, email addresses, and residential/address details of learners, parents/guardians, and staff users.
- Admissions and registration information: application and registration details, supporting documents you upload, learner history, and related correspondence.
- School and attendance information: class placement, attendance, conduct/incident records, and communications relevant to the learner’s education and wellbeing (where applicable to the service used).
- Account and technical information: login/account details, device/browser information, and basic usage or security logs needed to operate and protect the Services.
2. Why we collect and use information
We use personal information to process applications and registrations, manage enrolment and learner records, communicate with parents/guardians and staff, provide access to school services, maintain safety and security, meet legal/administrative obligations, and improve the reliability of the Services.
3. How long we keep information
We keep personal information only for as long as necessary for the purposes above, to meet legal, regulatory, or reporting requirements, and for legitimate school record-keeping. When information is no longer required, we take reasonable steps to delete, de-identify, or securely archive it in accordance with our retention obligations.
4. Sharing of information
We do not sell personal information. We may share information with trusted service providers who help us operate the Services (such as hosting, database, messaging, and communication providers) under appropriate confidentiality and security obligations, and with authorities where required by law. Each school’s records are kept separate from other schools.
5. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure. No system is completely secure; please keep your account credentials confidential and contact us if you suspect unauthorised access.
6. Your rights and deletion requests
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you or your child, or object to certain processing. To make a request, please contact the School using the details below. We may need to verify your identity and, in some cases, may be required to retain certain records for legal or school-administration purposes.
7. Cookies and local storage
The Services may use essential cookies or local storage required for sign-in, security, and core functionality. Where non-essential tracking is used, we will request your consent before enabling it. You can manage your choice through the consent notice on the site.
8. Contact
Little Flower Primary School
47 Bulwer Street, Eshowe, 3815
Phone: 035 474 1686